FAQs | What Tint Should You Choose? | Rx Return Policy - GUNNAR
Your cart is empty
Your cart
Loading...
Ojai Visual Recovery System $99.00
3-Pack Microfiber Cloths $5.00
Subtotal
$0.00 USD
Shipping Free
Check out
FAQs
GUNNAR Prescription
What do I need to order my GUNNAR Prescription glasses?
For GUNNAR to process your prescription order, you will need a copy of your valid prescription along with your Pupillary Distance (PD) measurement. If you do not have a copy of your prescription available, or your prescription is expired, please visit your eye care professional for an eye exam.
What is Pupillary Distance?
Pupillary Distance (PD) is the distance between your pupils measured in millimeters. In order for our prescription lenses to have a proper focal point, all of our prescription orders require a PD measurement to be provided.
How do I know what prescription lens to choose?
If you have any questions on which prescription lens type to choose or how to read your prescription feel free to reach out to our team at support@gunnars.com or on live chat from 7 a.m. to 4 p.m. (PT) Monday - Friday.
How do I read my prescription?
For any assistance on how to read your prescription, please contact our support team at support@gunnars.com or on live chat from 7 a.m. to 4 p.m. (PT) Monday - Friday.
How do I get an itemized receipt?
Our support team can generate itemized receipts for your order at request. Please reach out to support@gunnars.com or on our live chat from 7 a.m. to 4 p.m. (PT) Monday - Friday.
Are GUNNAR prescription glasses covered by my insurance?
GUNNAR prescription glasses are covered by most major vision insurance providers including VSP and Vision Care Direct (VCD). For more information, please visit our insurance page here, or contact your insurance provider.
How long will it take to receive my GUNNAR prescription glasses?
Prescription orders are on a 2-3 week manufacturing and shipping timeline. Orders will ship from our optical lab in Southern California using one of the three major carriers: UPS, USPS, or FedEx. International orders may take longer due to local government and customs processing.
How do I submit my prescription?
You will be asked to upload your prescription when adding a prescription product to your cart. You may also select an option to email it later to support@gunnars.com if you do not currently have your prescription on hand.
Lens Technology
What is the difference between GUNNAR lens technology and other glasses?
GUNNAR is the only patented computer eyewear recommended by doctors to protect and enhance your vision while using a digital device. Our advanced optical technology addresses all issues associated with digital eye strain including dry, irritated eyes, blurry vision, headaches, glare, as well as the negative effects of artificial blue light including eyestrain and fatigue. The result: improved clarity, focus, and performance. Click here to learn more about GUNNAR lens technology.
What is GUNNAR Focus-Lens Power?
GUNNAR lenses have specifically tuned focusing power providing you with sharper, clearer vision. This patented lens technology aids natural focusing and reduces stress and strain on your eyes. Less eye strain reduces digital fatigue and issues associated with prolonged computer use.
Are GUNNAR Glasses Polarized?
Our lenses are not polarized as that can adversely affect viewing a digital device and even make the screen disappear at certain orientations. Don’t worry, though, our lenses do block damaging UV, high energy visible (HEV), and blue light as well as glare.